Tourist Information desks

COVID-19 information

Updated opening hours from Monday 12 April 2021, until Sunday 16 May 2021:

  • Box office, Tourist Information Centre and Shopmobility open (see our Box office page for opening hours)
  • Apex Café open Monday to Saturday 10am-4pm and Sunday 11am-4pm, for outdoors (rule of six or two households) and takeaway only.

Based on the government’s roadmap out of lockdown, we are then planning for the following:

Monday 17 May 2021

The Apex will re-open for socially distanced events (rule of six or two households applies to bookings), opening hours to be confirmed.

Monday 21 June 2021

The Apex will re-open with no restrictions.

The above dates are dependent on government announcements, for more information about COVID-19 restrictions and the roadmap out of lockdown, please visit GOV.UK - Coronavirus (COVID-19)

The Apex is also home to the Bury St Edmunds Tourist Information Centre and Shopmobility scheme. Let our knowledgeable information team assist you in the planning of your visit to our beautiful market town. They can help with:

For your free visitor pack call 01284 764667 or email

Bury St Edmunds and Beyond is the official Tourist Information website with details on where to go, what to see and what to do on your trip to this beautiful, historical town.

Visit the Bury St Edmunds and Beyond website