Box office

You can book for any of our shows at any time, day or night! Either book online, in person or over the phone.

COVID-19 information

Monday 17 May - Sunday 18 July 2021

Open for socially distanced events (rule of six or two households applies to bookings).

Box office, Tourist Information Centre (TIC) and Shopmobility opening hours

  • In person, Monday to Saturday - 10.30am-4pm (changing to 10am-4pm from Monday 21 June)

Phone lines:

  • Box office – Monday to Friday, 10am-5pm
  • Tourist Information Centre – Monday to Saturday, 10.30am-4pm 
  • Shopmobility – Monday to Saturday, 10.30am–4pm 

Apex Café opening hours

Open Monday to Saturday 10am-4pm and Sunday 11am-4pm (changing to Monday to Saturday 9.30am-4.30pm and Sunday 10.30am-4pm, from Monday 21 June), for larger groups (max. 30) outdoors. Card payments only. Please visit our Apex Café page for full information.

Monday 19 July 2021

Dependent on government announcements, The Apex will re-open with no restrictions.

For more information about COVID-19 restrictions and the roadmap out of lockdown, please visit GOV.UK - Coronavirus (COVID-19)

Please visit our Apex updates page for the latest information regarding cancelled or postponed events. If an event you have booked for is cancelled or postponed, the box office will contact you.

You can purchase tickets by using one of the following payment methods: cash, cheque, VISA credit and debit cards, MasterCard, Maestro Domestic, Electron, JCB, Solo and Laser cards. Please note, we do not accept Maestro International, Amex or Diners cards.

Booking online

Browse through our What's on listings, find the event you want to attend and click the 'Book now' button on the listing page. Once you have selected your seats they will be added to your basket, you will then need to log in or create an account to proceed to checkout.

Booking by telephone

You can contact the box office on 01284 758000 during box office opening hours. If you choose to receive your tickets by post, a £1.50 postage fee will apply.

Booking in person

The Apex box office, situated in the foyer, is currently open Monday to Saturday, 10.30am-4pm.

You can contact the box office on 01284 758000 during box office opening hours, or email boxoffice@theapex.co.uk

Please visit our Apex updates page for the latest information regarding cancelled or postponed events. If an event you have booked for is cancelled or postponed, the box office will contact you.

See our full Terms and conditions