Wheelchair access

If you wish to book a wheelchair/mobility aid space for an event please contact the Box office on 01284 758000 and we will try our best to accommodate your request.

Lifts and toilet facilities

There are lifts to the basement, ground and first floors. There are no lifts accessible to the Lower Balcony or Upper Balcony levels.

Seats are available on the balconies as long as you are fully able to evacuate of your own accord. This is for Health and Safety reasons as exits are only available via the stairs (36 steps in total).

There are accessible toilets available on the First Floor and Basement levels.


There are four parking spaces outside the basement entrance to The Apex for Blue Badge holders.

There are additional parking spaces for Blue Badge holders in the Arc/Cattlemarket which is close to The Apex.

Audio system

If you need to use our infra-red audio system with stethoscope headsets please advise at the time of booking and we can advise what is available for you.

Assistant dogs

Assistance dogs are welcome in all parts of The Apex. Please advise us at the time of booking that they will be joining you.

Disability aids and access

The Box office sells and distributes tickets for all sorts of events at different venues. If you have any concerns regarding the access, or if you have an additional needs, please call the Box office on 01284 758000 or email us at

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